All participants in Yoga Classes or workshops of Stamford Yoga Ltd take part at their own risk. This includes classes in Stamford, Castor and Eastrea. Teachers must be made aware by the participant of any health issues or problems that they (the participant) may have.
A class pass will only be reusable for a public class if the student's reservation is cancelled more than 3 hours prior to the start time. A monetary refund will only be made for a course of lessons, or a workshop, if cancelled at least 7 days before. Clients who cancel with 3 or less hours notice before their class will forfeit their class pass.
Those clients with day/week/month unlimited passes or those with memberships will be charged £5, which will be deducted from their dedit or credit card that was used to reserve a class.
30 days notice must be given prior to termination of a 3,6,12 month contract and any payment scheduled within the 30 days must be paid.
Private lesson clients must give 7 days notice before their scheduled appointment. 6 days or less notice will be charged at the full cost of the scheduled appointment. They do however have the option of taking another available slot in the same week or an extra slot the following week.
For shared private lessons there will only be a charge if all participants cancel. The fee will be based on the 1-1 cost and be split between all participants. However if only 1 person out of a group attends, that person will be charged the 1-1 private tuition fee.
If Stamford Yoga Ltd cancel a class you will be offered a full refund or a transfer to a suitable alternative class, course of lessons or workshop. N.B. Please note a 'class pass' refers to a single class pass or one pass out of a package if the client has purchased a 5 or 10 class pass package. If a student requests a refund that does not comply with the above terms due to ill health, this will only be considered upon receipt of a doctor's or health professional's certificate.
Single class passes will be valid for year from date of purchase providing the cancellation policy is adhered to.
5 class passes have an expiry date of either 2 months @£51or 3 months @ £54 from date of first class booking. Should the passes not be used within this time period they will not be available for further use. However for a fee of £5 the expiry period can be extended to 1 year from date of initial purchase.
10 class passes have an expiry date of either 3 months @£92 or 4 months @ £97 from date of first booking. Should the passes not be used within this time period they will not be available for further use. However for a fee of £15 if 5 or more passes are remaining, £10 if 2 -4 passes are remaining or £5 if 1 pass is remaining the expiry period can be extended to 1 year from date of initial purchase.
Class passes and membership packages are not valid for workshops, masterclasses or special events.
30 days notice must be given for the cancellation of a 3, 6 or 12 month membership. Any scheduled payment that falls within the 30 days must be settled. Clients who cancel a membership before the full duration will not be permitted to take out another membership.
When booking a class, course or workshop, take note of the studio that you are booking into. This will be essential for entry into 12 Broad Street. All customers must arrive within the ‘window’ of 15mins before the start time of each class. Late arrivals will not be permitted to enter the building at 12 Broad Street after the stated time of the class and will forfeit their class fee. The entry system will be disabled at the time that the class starts! We reserve the right to cancel a class if there are no online bookings 90 minutes before the scheduled class start time.
Abusive or threatening behaviour, language of a profane or discriminatory nature, or behaviour in contravention of our cultural policy will not be tolerated by Stamford Yoga Limited in any areas of the venue, or by email, phone or other forms of communication with our staff, teachers or management. Persons exhibiting such behaviour will be asked to leave the premises immediately. In this instance no refunds will be given. We reserve the right to place a ban on future entry for persons guilty of what we consider to be inappropriate behaviour as outlined above.
You may book a class, course or workshop via our online payment system. Please follow the instruction on the website. You may also subscribe, or renew your membership there. All bookings made on the website are subject to our terms and conditions, and by making a booking, you are agreeing to our terms and conditions. You are only permitted to making bookings for yourself, or others for on whose behalf you are authorised to act.
We use a third party provider for our online bookings. And Optimal payments for our online payments processing. Please refer to the individual provider websites for more info.
Whilst we take every precaution to protect your personal online security, as the Stamford Yoga Limited website is subject to the public telecommunications network, we cannot guarantee the operation of the site will be secure, confidential, uninterrupted or error-free. In using the Stamford Yoga Limited website, you will not hold Stamford Yoga Limited responsible for any breach of security, unless such breach has been caused by Stamford Yoga Limited’s negligence. You may unsubscribe from our mailing list at any time by following the unsubscribe link, or emailing us.
The information on this website is not intended to provide advice, medical or otherwise, and Stamford Yoga Limited accepts no responsibility for loss which may arise from use of any information on this website. The Stamford Yoga Limited website may contain links to external websites, and Stamford Yoga Limited is in no way responsible for the content of any of these external websites.
We may change the terms and conditions and policies from time to time, so please check this page regularly.
Stamford Yoga Ltd collects personal information from you in order to provide you with a service. Stamford Yoga Ltd does not share any of the details with any third party. When placing a booking, or attending our venue, you are obliged to provide us with your name, address, email address and phone number. We may ask for more information than this, in order to improve our services to you, but you are under no obligation to provide more. Photographs are sometimes taken of students for social media and advertising and promoting the business. It is a condition of registering for a class that you understand this. If you do not wish to have any photograph taken that includes yourself you must inform the teacher prior to the start of the class.
